Why you need to audit company messaging apps

With many employees working from home now, video apps such as Zoom, Google Hangout and Microsoft Teams have become essential communications tools to all businesses. So have purely messaging tools such as Slack and Jostle, Groupe.io and Asana with many more out there and the list growing. These are more than just messaging apps though,…

Knowledge Management in a Digital Transformation

One of the first things we hear consulting firms, especially the big ones, talk about for a successful digital transformation is the need to address corporate culture. This is true, but there’s one thing almost everyone forgets that should be in lockstep with culture. And that, is knowledge management. Many an organisation today understands it…

What a smartphone says about change resistance

When it comes to a digital transformation (we prefer the word adaptation) the biggest challenge is people. And the key part of that, aside from personalities, siloed and kingdom building is the ability to adapt to change. In the ethnographic studies I’ve done at the start of developing a digital adaptation strategy for organizations, the…

Inclusivity in a digital transformation

Tied to organisational culture is inclusivity. Information technologies have no opinions and are agnostic. How they are deployed within an organisation however, can impact employees sense of inclusivity. For example, management handing down their laptops to lower functioning roles can lead to a sense of people not feeling included as part of the organisation, or…